About Us

 

 

Since our inception in April of 2006, Ideal Security and AV has been an industry leader in the installation and sales of custom media rooms, dedicated home theatres, smart home integration, video security systems, automated lighting, universal remote control, structured wiring systems, digital signage, networks, servers and more. Our job is to fulfill your most ornate desires, no matter how big or small they may be and we will never say it cannot be done. We know that you’re only as good as the last job you complete, that is why we take service and support very seriously. This is why we offer 24/7 service, dedicated support and offer our service guarantee that our competitors cannot match.

No job is too big or too small as we specialize in both residential and commercial projects. Clean connections, superior clarity, unrivaled service and support are our core competency. Call or email us for a fast and friendly estimate. You determine the scope of the project and we build a solution to fit your individual needs.

 

 

Our Guarantee

We guarantee you will love all the services and products we provide you with. If our services and products do not perform up to your expectations, we will make it right.

We will either change systems or issue you a refund on all installed equipment (not all services/goods can be refunded, such as labor, cable and a few others). Some items are susceptible to a restocking fee.

Our return policy is 30 days from the date of install. This is one guarantee that no other competitor will be able to offer.

Our Warranty

We supply a one year warranty on all work that Ideal Security and AV. The Warranty starts one year from date of the final install. This warranty is only on our work. This is in conjunction with the manufactures warranty.

If we have to replace a device that is still under factory warranty, but outside of our warranty terms, you only pay the labor to replace the unit, there are no trip charges or shipping fees. If you have a system failure within our one year warranty and parts are still under their respected manufacturers warranty, then there is no cost to you.

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Testimonials

 

 

“I highly recommend Ideal Security and AV for the wonderful job they did. “

– Carmie Kitchin

“Ideal Security and AV has completed another job for us. Thanks a million!”

– Rick Thomas

Owner – Rick Thomas Masonry

“ We would use Ideal Security and AV again and recommend Premier to anyone who desires the best.”

– Larry and Rhonda Sanders

“Since we installed our cameras in our plant we have seen an increase in productivity, decrease of theft and security prevention. We will definitely use Premier AV Connections again for all of our surveillance needs. Thanks again!”

– Gary Weckemann

General Manager – Primex Plastics Corporations

“From start to finish it was a pleasure working with Ideal Security and AV. We will use them again in the future.”

– Thomas Adams

“I sleep better and I have peace of mind if something were to happen it would all be recorded. I can even let my dogs roam in the backyard while I am at the grocery store while occasionally checking on them through my iPhone. Thanks again Premier AV Connections”

– Steve Davis